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AESP Webinar: Listen Up! How to Leverage Smart Speakers, AI & Voice Technology
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Hear the results and lessons learned.

When: 1:00 PM ET
Where: Online Webinar

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Listen Up!
How to Leverage Smart Speakers, AI and Voice Technology in Customer Service for Utilities

November 21, 2019 • 1 pm (ET)



Learn how utility companies are using voice technology in customer service.

We'll hear how one utility deployed a smart speaker application to two of the most popular smart voice technologies on the market today. Then we'll explore how another company is leveraging machine learning technology to mine call center recordings. This data is used to find customer sentiment, attitudes and coaching moments for call center agents.

See how you can apply this technology in your environment.

David Ricottone, Hydro Ottawa
Eric Sauve, Speebly

Eric Sauve, Speebly



Active Member:  FREE
Non member:    $99 for this webinar
                             $245 for an individual membership plus all webinars during your membership year.


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