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Franklin Energy Acquires PlanetEcosystems

Posted By Jamie Delk, Monday, March 19, 2018

Franklin Energy Acquires PlanetEcosystems

Acquisition to extend Franklin Energy’s customer engagement capabilities.

Franklin Energy, a leading national demand side management implementation firm, announced today that it has acquired San Francisco-based PlanetEcosystems, developer of an award-winning customer engagement platform.

“We are continuously looking for ways to innovate and opportunities to improve our utility-client service offerings,” said Paul Schueller, Franklin Energy’s founder and CEO. “In this rapidly changing and advancing industry, this acquisition allows us to look to the future. It will provide our utility client’s customers with a better experience, whether that’s through a personalized customer journey, account portals that dynamically adjust to behavior, or expanded marketplace features in our online stores.”

This acquisition allows the team to provide more value to utility clients by seamlessly connecting energy efficiency, demand response and other distributed energy resources programs through automated participation paths tailored to customers’ needs and desires. The result is portfolio-level programs implemented in a more customer-centric and engaging way.

“The joining of these companies allows for our clients to dramatically expand their service offerings to their customers – from marketplaces to home control and other automated wants and needs,” said Rory Jones, co-founder and president of PlanetEcosystems. “These offerings are particularly important as the utility of the future comes into focus, and our new SaaS offerings provide an easy, low cost and rapidly-deployed solution set.”

“Our expertise is in customer engagement and technology, while Franklin Energy is the expert in utility program implementation,” said Steve Malloy, co-founder and senior vice president of PlanetEcosystems. “Together we will simplify the experience for utility customers by leveraging technology to streamline and integrate program delivery. Together we can deliver a comprehensive, seamless customer journey that is easy for customers to participate in and promotes deeper program participation.”

About Franklin Energy 
With over two decades of both energy efficiency and demand response experience, Franklin Energy designs and implements grid optimization programs for utility, state and municipality clients nationwide and into Canada. The firm’s expertise pinpoints goal-focused solutions for its clients and their customers across residential, multifamily, small business and commercial/industrial markets. As home of Efficiency@Work, Franklin Energy integrates all customer interaction including online application processing and in-field data collection through its technology suite. Franklin Energy provides education based programs and kits under our Resource Action Programs brand.

Tags:  customer engagement  digital  energy efficiency  Franklin Energy  Franklin Energy Services  Franklin Energy Services LLC  planet ecosystems  planetecosystems  utilityenergy 

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FRANKLIN ENERGY RECOGNIZED WITH THREE BUSINESS MARKETING ASSOCIATION AWARDS

Posted By Jamie Delk, Thursday, May 5, 2016

PORT WASHINGTON, Wis.– Franklin Energy Services, LLC, a leading national energy efficiency program implementation firm, is honored to receive three awards from the 2016 BMA Milwaukee Bell Awards.

BMA Milwaukee recognizes B2B marketers and communicators in southeastern Wisconsin for their work over the past year, including categories such as print, campaigns, tradeshow presence, collateral, digital and more. BMA announced the Excellence and Bell Award winners Thursday, April 21.

A national judging panel reviewed 131 submissions, ultimately narrowing down to name one best of show, 23 Bell Award winners and 42 Excellence Award winners. Franklin Energy took home the top Bell Award in the ‘Digital Campaign’ category, along with Excellence Awards in ‘Self Promotion’ and ‘Printing.’ This is the third consecutive year Franklin Energy has submitted and been honored by the premier B2B Marketing Association.

“Our internal corporate communications, marketing and creative teams are behind the scenes; yet there’s no doubt their talents stand out in everything they produce,” said Kevin McDonough, Franklin Energy Services President. “Franklin Energy has a focus of being a leader in our industry by utilizing social media to reach and engage both our clients and their customers. To have that recognized alongside well-known agencies is a testament to our team’s caliber and expertise.”

 “Our creative, marketing and communication teams are experts at what they do and knowing our industry,” adds Tina Semotan, Franklin Energy Services Senior Vice President. “They work diligently to elevate not only our brand, but our client’s brands, through quality campaigns and collateral. They fully deserve these honors.”

The complete list of the 2016 Excellence and Bell Award recipients are available on the BMA Milwaukee chapter site.

 

Tags:  Bell Awards  BMA  Business Marketing Association  corpcomm  corporate communications  creative  digital  energy  Energy Efficiency  Excellence Awards  Franklin Energy  Franklin Energy Services  Franklin Energy Services LLC  marketing  printing  self promotion 

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