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10 Ways to Enhance your Custom Program Performance Brown Bag
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10 Ways to Enhance your Custom Program Performance Brown Bag

Learn the top 10 recommendations to enhance your custom program performance – based on discrepancy factor analysis and project performance assessment metrics.

When: 1:00 PM
Where: Online Webinar

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 10 Ways to Enhance your Custom Program Performance Brown Bag

December 8, 2016 • 1:00 pm (ET)


The energy efficiency community has been running custom programs serving commercial and industrial customers for decades. And yet, program performance still sometimes lags in terms of expected results and verified energy savings. What is wrong and where is the disconnect?

Recent impact evaluation work conducted for the California Public Utilities Commission (CPUC) entailed listing specific recommendations for improvement, and developing related metrics that express the magnitude and frequency of discrepancy factors with associated savings gaps. Itron used that data in conjunction with newly developed project performance assessment (PPA) metrics to inform areas for improvement, and, more importantly, what actions program administrators can take now to better align savings claims with the evaluated, verified energy savings. We show, in tables and graphically, how often various discrepancy factors occur and how much they affect projected performance, and have used that information to establish the top ten recommendations for improving custom program performance.  Finally, we present the use of novel graphical reporting techniques that highlight the true magnitude of gross and net parameter impacts. Program administrators and implementers can incorporate these recommendations, in program design and delivery, to help custom projects live up to their promised savings claims.



Al Lutz, Itron
Kay Hardy, California Public Utilities Commission
Rob Kasman, Pacific Gas and Electric Company




Earn .1 CEUs

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