Pre-conference Training Courses (extra fee required)
Tuesday, May 2
8:00 AM - 3:30 PM
How to Build, Implement, and Evaluate a Customer Engagement Program
Trainers: Laura Orfanedes, Fiveworx and Linda Dethman, Research Into Action
Rate: $545 per person
In this one-day course, experts in energy efficiency marketing and evaluation will present a set of guidelines and best practices, accompanied by applied exercises, that will step course participants through the planning/design, implementation, and evaluation requirements for a modern, integrated, and efficient customer engagement platform for demand side management (DSM) (energy efficiency, demand response, renewables) programs.
Understanding the Electric Utility Industry Today … and the Business Challenges of Tomorrow
Trainer: Bob Mason, Bayboro EC, Inc.
Rate: $545 per person
This course provides an essential overview of the fundamental structure and components comprising today’s Electric Utility Industry and Business. Designed for new and recent energy services professionals who are working in, and with, electric utilities, participants will gain insight on how to enhance and expand quality energy services. A solid knowledge base in the workings of the industry and the transformational developments on the horizon are vital to building ongoing engagement with, and greater value for, the utility’s customers.
Hilton Salt Lake City Center, 255 S W Temple, Salt Lake City, UT 84101
Reservations can be made here. The room block will be honored until the room block is full or April 16, 2017 and the room rate is $175 per night per night.
Note: We do not use 3rd parties to book hotel rooms, please book direct online or call (801) 328-2000 and use code AES.
Cancellations received by 4/21/17, will receive a refund, minus a $50 processing fee. If using Points, there will be a 1 Point cancellation fee. Cancellations received after 4/21/17 & no shows will not receive a refund (cash or Points). AESP reserves the right to cancel a training course at any time with reasonable notice given to all participants. If a program is canceled, refunds will be paid in full for training course canceled or you may reschedule attendance in the next available training course. In the event of a cancellation, AESP is not responsible for non-refundable airfares, other airfare penalties, or travel charges you may incur.
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